Attorney advertising. This policy is general information about our website and intake practices. It is not legal advice and does not create an attorney-client relationship.
1. Who we are
West Texas Trial Lawyers, PLLC is a Texas law firm serving clients in criminal defense and personal injury matters. Our offices:
El Paso (HQ)
1005 North Mesa
El Paso, TX 79902
San Antonio
40 NE Interstate 410 Loop, Suite 100 OFC G10
San Antonio, TX 78216
Phone: 210-972-1908 (24/7)
Website: www.wtxtrial.com
2. Scope
This policy applies to information collected through our website, contact and intake forms, phone and SMS communications you initiate with us, email, and other digital channels we operate in connection with the Firm’s marketing and client intake. It does not control how courts, opposing counsel, insurers, or third-party platforms handle data under their own policies.
3. Information we collect
Depending on how you interact with us, we may collect:
Identifiers and contact data — name, phone number, email address, mailing address, preferred language, and similar contact details.
Case and inquiry details — information you choose to share about an arrest, charge, injury, incident, deadline, location, opposing party, or other facts relevant to a potential representation. Do not send privileged strategy or sensitive evidence until counsel confirms engagement and a secure channel.
Files you upload — documents, photos, or other materials submitted through our forms or by request.
Communications data — call recordings or notes where permitted, SMS/email content, and timestamps of contact.
Device and usage data — IP address, browser type, device identifiers, referring URLs, pages viewed, approximate location derived from IP, and similar technical logs collected automatically when you visit the site.
Cookies and similar technologies — small files or storage used for site function, analytics, preference memory, and (where used) advertising measurement. You can control cookies through your browser settings.
4. How we use information
We use collected information to:
• Respond to inquiries and provide free case evaluations
• Determine whether we can represent you and conflict-check as needed
• Communicate about appointments, deadlines, and firm services
• Operate, secure, and improve the website and intake workflow
• Comply with legal, ethical, and recordkeeping obligations
• Detect fraud, abuse, or security incidents
• Conduct limited marketing where permitted (you may opt out of non-essential marketing messages)
Submitting a form or calling the Firm does not by itself create an attorney-client relationship. We become your lawyers only after a conflicts check and a signed engagement agreement (or other clear acceptance of representation under applicable rules).
5. How we share information
We do not sell your personal information. We may share information with:
Service providers who help us host the site, process forms, send email/SMS, store files, analyze traffic, or provide IT and security — under obligations to use data only for services they perform for us.
Professional collaborators such as co-counsel, experts, investigators, translators, or court reporters when reasonably necessary for evaluation or representation.
Legal and safety disclosures when required by law, court order, or professional obligation, or to protect the rights, safety, and property of clients, the Firm, or others.
Business transfers in connection with a merger, reorganization, or similar transaction, subject to continuing confidentiality and ethical duties.
Once an attorney-client relationship exists, confidential client information is handled under the Texas Disciplinary Rules of Professional Conduct and related ethical duties, which may be stricter than this website policy.
6. Text messages and phone calls
If you provide a phone number, you consent to the Firm contacting you at that number about your inquiry by call, voicemail, or text, including through automated dialing or messaging technology where applicable. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of marketing texts; reply HELP for help. Opting out of marketing does not prevent us from contacting you about an active matter when appropriate.
7. Cookies, analytics, and advertising
We may use first-party and third-party cookies, pixels, or analytics tools to understand site performance and improve marketing. Third parties may collect information about your activity over time and across sites. Your browser may offer controls to block or delete cookies; some site features may not function fully if cookies are disabled.
8. Data retention
We retain inquiry and client-related information for as long as needed to respond to your request, provide services, satisfy legal and ethical retention duties, resolve disputes, and enforce agreements. Retention periods vary by record type and matter status.
9. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. Please avoid sending highly sensitive identifiers (for example full Social Security numbers) through unencrypted web forms unless we specifically request them through a secure channel.
10. Children
Our website and intake channels are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will take appropriate steps to delete it.
11. Your choices and rights
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information, or opt out of certain processing. Marketing emails include unsubscribe links. For privacy requests related to this website, contact us using the details below. We may need to verify your identity before fulfilling a request, and some requests may be limited by legal, ethical, or recordkeeping obligations.
12. Third-party links
Our site may link to third-party websites, maps, social platforms, or tools. We are not responsible for the privacy practices of those services. Review their policies before providing information.
13. International visitors
The Firm is based in Texas, United States. If you access the site from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.
14. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective” date above will change when we post revisions. Continued use of the site after an update constitutes notice of the revised policy, except where additional consent is required by law.
15. Contact
Questions about this Privacy Policy or our data practices:
West Texas Trial Lawyers, PLLC
1005 North Mesa, El Paso, TX 79902
Also: 40 NE Interstate 410 Loop, Suite 100 OFC G10, San Antonio, TX 78216
Phone: 210-972-1908
Web: Contact form
Related: Terms of Use · Contact